INTERNAL USE ONLY
Delivery Playbook

Automation Jumpstart

Internal guide for delivering the $2,500 low-friction entry offer. Includes strategic purpose, delivery steps, upsell triggers, and margin analysis.

Do not share with clients.

Strategic Purpose of Jumpstart

This is NOT a discounted service. It's a strategic entry point designed to convert prospects into Starter clients.

Target Performance
40%+
Conversion to Starter
2 wks
Delivery Timeline
8-12 hrs
Max Labor
Why this works: Prospects hesitate on $5K+ commitments when they haven't seen us deliver. Jumpstart removes that friction - they see real results with real savings, which makes the Starter tier an obvious next step.

How to Position Jumpstart

Objection Jumpstart Response
"I'm not ready to commit $5K-10K" Jumpstart lets you see exactly what we deliver for $2,500. One workflow, real results, no ongoing commitment.
"I don't know where to start" That's what the discovery call is for. We'll map your processes and identify the single highest-impact automation.
"I've been burned by consultants before" This isn't consulting - it's delivery. You get a working automation, live in your business, in two weeks.
"Can I get a discount on Starter instead?" Jumpstart is our entry point. After you see what we can do, Starter makes sense - no discount needed.
NEVER position Jumpstart as: A "trial" or "pilot" of our services. It's a complete, standalone engagement that happens to be smaller scope. Language matters.

Pricing & Margin Analysis

Jumpstart should be profitable standalone, but the real value is the upsell funnel.

Automation Jumpstart - $2,500 One-Time

Revenue
$2,500
Labor (8-12 hrs)
~$500-750
Margin
70%+
Profit
$1,750+

Time Allocation (Do Not Exceed)

Activity Hours Notes
Discovery call 1-1.5 hrs 45-60 min call + prep + notes
Workflow design 1-2 hrs Logic, triggers, integrations
Build 3-5 hrs Use agent support - don't over-engineer
QA & testing 1-2 hrs Test all paths, edge cases
Deploy + walkthrough 1-1.5 hrs 30 min call + go-live + docs
Total 8-12 hrs If exceeding 12 hrs, scope is wrong
Scope discipline is critical: Jumpstart is ONE workflow. If client pushes for more, redirect to Starter. Over-delivering on Jumpstart kills margins and trains clients to expect more for less.

The Real Economics: Upsell Math

Scenario Jumpstart Upsell Year 1 Value
No conversion $2,500 $0 $2,500
Convert to Automation Partner (PIF) $2,500* $45,500 $48,000
Convert to Automation Partner (Monthly) $2,500* $57,500 $60,000
At 40% conversion to Automation Partner: Average client value = $20,500-$25,500/year. That's 8-10x the Jumpstart price.
*Jumpstart fee credited: PIF pays $45,500 (instead of $48K) / Monthly pays $2,500 first month (instead of $5K).

Jumpstart Delivery Checklist

Complete these tasks in order. Do not skip steps.

Day 1-2: Discovery

Task Time Output
[ ]Send pre-call questionnaire (tools used, pain points)5 minResponses received
[ ]Conduct discovery call (45-60 min)60 minRecording + notes
[ ]Identify top 3 workflow candidates15 minPrioritized list
[ ]Confirm ONE workflow with client (email)10 minWritten confirmation

Day 3-8: Build

Task Time Output
[ ]Design workflow logic (trigger, steps, output)1-2 hrsWorkflow diagram
[ ]Build automation in n8n/platform2-4 hrsWorking workflow
[ ]Connect integrations (APIs, webhooks)1-2 hrsLive connections
[ ]Internal QA - test all paths1-2 hrsTest log pass
[ ]Write brief documentation30 min1-page doc

Day 9-10: Deploy

Task Time Output
[ ]Walkthrough call (30 min)30 minRecording
[ ]Activate in production15 minLive workflow
[ ]Send documentation5 minEmail sent
[ ]UPSELL CONVERSATION (see next page)10 minFollow-up scheduled

Day 11-24: Support Window

Task Frequency Notes
[ ]Monitor for errorsDailyAutomated alerts
[ ]Fix bugs (not feature requests)As neededBugs only
[ ]Day 10 check-in (upsell trigger)OnceSee upsell script

Upsell to Automation Partner (Day 10)

The Day 10 check-in is the primary upsell moment. Don't wait until after support ends.

Day 10 Check-In Script

"Hey [Name], just checking in on day 10. How's the [workflow name] automation working for you?

[Let them respond - usually positive]

Great to hear. So here's the thing - this one workflow is saving you [X hours/week]. We identified two other high-impact opportunities during discovery: [workflow 2] and [workflow 3]. Plus there's the CRM optimization, the integrations between your systems, the dashboard visibility...

That's exactly what our Automation Partner program is for. We become your fractional automation team - 8-10 workflows, full CRM implementation, integrations, dashboard, even an AI assistant. Over $100K in value, delivered over 12 months.

Two options: Pay $48,000 upfront and save $12K, or $5,000/month for 12 months. Either way, we credit your Jumpstart payment - so you'd pay $45,500 upfront or $2,500 for month one.

Would it make sense to continue the momentum, or do you want to see how this one runs for a while first?"

Key phrases: "Continue the momentum" (inaction = losing progress) + "fractional automation team" (positions value) + "credit your Jumpstart" (reduces friction)

Response Framework

Response Handle
"Yes, let's do it" Send SOW same day. Strike while hot. Ask: "Pay-in-full at $48K or monthly at $5K?" Either way, credit their $2,500.
"Let me think about it" "Totally fair. When should I follow up - end of support period?" Book the call.
"Not right now, budget" "No problem. Let's reconnect in [30/60/90 days]. I'll add you to our check-in list."
"12 months feels like a big commitment" "I get it. Here's the thing - real transformation takes time. Month 1 is discovery, months 2-3 are building, months 4-12 are optimization. We can't deliver lasting results in less time. But if you don't see improvement in 90 days, we work for free until you do."
"Can you build one more workflow in Jumpstart?" "Jumpstart is specifically one workflow - that's how we keep it at $2,500. Automation Partner includes 8-10 workflows plus CRM, integrations, dashboard, and AI assistant."
Apex Agent Corp Support for Jumpstart

Use these agents to accelerate delivery and stay under 12 hours.

INT-001
n8n Manager
Workflow architecture, node selection, error handling
API-001
API Integration Specialist
Auth setup, endpoint mapping, webhooks
COPY-001
Copywriter
Email sequences, SMS copy, notifications
SDR-001
SDR
Upsell messaging, follow-up sequences

What's In Scope vs. Out of Scope

Scope creep kills Jumpstart margins. Enforce boundaries firmly but professionally.

In Scope Out of Scope
ONE workflow (trigger + actions + output) Multiple workflows
Integration with existing tools (if API exists) Custom integrations requiring development
Standard triggers (form submit, webhook, schedule, record update) Complex multi-condition triggers
Up to 10 workflow steps Workflows requiring 15+ steps
Bug fixes for 14 days Feature requests or changes
Brief documentation (1-page) Training sessions, SOPs, video tutorials
One 30-min walkthrough call Multiple calls, ongoing meetings
When client asks for more: "That's a great idea - we can definitely do that. It's outside Jumpstart scope, but it would be included in the Starter tier. Want me to walk you through that option?"

When to Pump the Brakes

Red Flag Action
Client wants 3+ integrations connected Redirect to Starter - that's 3-workflow complexity
Discovery reveals 20+ manual processes Pick ONE high-impact workflow, save others for upsell
Client keeps changing requirements Lock scope in writing before build phase
Workflow requires custom code beyond basic scripts May need to redirect to System Integration service
Client expects ongoing support after day 14 Upsell to Starter for monthly support
Remember: Jumpstart is the entry point, not the destination. Every "out of scope" request is an upsell opportunity, not a problem.
Automation Jumpstart
Internal Delivery Playbook v1.0
Questions? Escalate to Joe.
CONFIDENTIAL - DO NOT DISTRIBUTE