SDR DAILY PLAYBOOK
Sales Development Representative Guide • Jan 2026
"It's a numbers game. Consistency beats cleverness."
Your Mission
5
Qualified Meetings / Week
Your job is simple: book qualified meetings for the sales team. Not just any meetings—meetings with decision-makers at companies that fit our ICP and have real pain we can solve.
What "Qualified" Means
✓ Qualified Meeting
- $1M-$20M revenue (ideally $3M+)
- 10-75 employees
- 3+ years in business
- Owner/CEO is the decision maker
- No internal IT team
- Expressed pain or interest
✗ Disqualify Fast
- Insurance agencies (high churn)
- Tech companies
- Startups (<3 years old)
- Solopreneurs / tiny teams
- Anyone asking "what's cheapest?"
- Has IT team or IT person
Target Industries
| Industry |
Typical Deal |
Priority |
Notes |
| Healthcare |
$48K Partner / $2.5K Jumpstart |
★★★ High |
HIPAA compliance = pain point |
| Manufacturing |
$48K Partner / $2.5K Jumpstart |
★★★ High |
Complex ops, tech debt |
| Construction |
$48K Partner / $2.5K Jumpstart |
★★★ High |
Multiple locations, field teams |
| Professional Services |
$48K Partner / $2.5K Jumpstart |
★★ Medium |
Law firms, accounting, consulting |
| Home Services |
$48K Partner / $2.5K Jumpstart |
★★ Medium |
HVAC, plumbing, electrical (20+ employees) |
| Real Estate |
$48K Partner / $2.5K Jumpstart |
★★ Medium |
Property management, brokerages |
Daily Structure (2-4 Hours)
| Time Block |
Activity |
Duration |
Output |
| Morning |
Research & List Building |
30-45 min |
20 new prospects identified |
| Midday |
Outreach Execution |
1-2 hours |
20 LinkedIn requests, 20 emails, 10 follow-ups |
| Afternoon |
Follow-ups & Responses |
30-45 min |
All responses handled same-day |
Where to Find Prospects
Primary Sources
- LinkedIn Sales Navigator - Filter by industry, company size, location
- Google Search - "[industry] companies [city]", "top [industry] firms Florida"
- Industry Directories - Chamber of Commerce, trade associations
Secondary Sources
- Business Journals - Growing companies, award winners
- Job Postings - Companies hiring = growing
- News/PR - Funding announcements, expansions
Weekly Targets
| Metric |
Daily |
Weekly |
Why It Matters |
| New Prospects Researched |
20 |
100 |
Keeps pipeline full |
| LinkedIn Connection Requests |
20 |
100 |
~30% accept rate = 30 new connections |
| Cold Emails Sent |
20 |
100 |
~10% open, ~2% reply |
| Follow-up Touches |
10 |
50 |
80% of deals happen after 5+ touches |
| Replies Received |
2-3 |
10-15 |
Convert to conversations |
| Meetings Booked |
1 |
5 |
THE number that matters |
Key Insight
The math is simple: 100 outreaches → 10-15 replies → 5 meetings. If you're not hitting 5 meetings, you're not doing enough outreach. Period.
Outreach Templates
LinkedIn Connection Request (Under 300 Characters)
Template
Hi [First Name] - saw [Company] is growing in [industry]. We help companies like yours handle IT and automation so you can focus on growth. Would love to connect.
First Cold Email
Subject: Quick question about [Company]'s tech stack
Hi [First Name],
I work with [industry] companies in Florida that are growing fast but struggling to keep up with the tech side—systems breaking, security concerns, manual processes eating up time.
We help by handling all the IT and automation so owners can focus on what they do best.
Worth a quick call to see if we might be a fit?
[Your Name]
Apex Pro AI
Follow-Up Email (Day 3-4)
Subject: Re: Quick question about [Company]'s tech stack
Hi [First Name],
Just bumping this up. I know you're busy running [Company].
Quick question: is managing IT and technology something that's taking more of your time than it should?
If so, might be worth 15 minutes. If not, no worries—just let me know and I'll stop bugging you.
[Your Name]
Follow-Up Email (Day 7-10)
Subject: One more try
Hi [First Name],
Last email, I promise.
We recently helped a [similar industry] company eliminate 20+ hours/week of manual work and stop worrying about security. Happy to share what we did.
If the timing isn't right, totally understand. Just reply "not now" and I'll check back in a few months.
[Your Name]
Handling Responses
| Response Type |
What They Say |
What You Do |
| Interested |
"Sure, let's talk" / "Tell me more" |
Book the call immediately. Send calendar link within 5 minutes. "Great! Here's my calendar—grab a time that works: [link]" |
| Not Ready |
"Maybe in a few months" / "Not right now" |
Acknowledge and set follow-up. "Totally understand. Mind if I check back in [timeframe]? What would make it a better time?" |
| Not Interested |
"No thanks" / "We're all set" |
Thank them, remove from sequence. "Appreciate you letting me know. Best of luck with [Company]." |
| Price Question |
"What do you charge?" |
Range + redirect to value. "We have two offers: a $2,500 Jumpstart for a quick win, or our $48K Automation Partner for full transformation. Quick call to see which fits?" |
| Send Info |
"Just send me some info" |
Send brief overview + ask for call. "Happy to—but honestly, 15 min call would tell us both if it's worth exploring. Here or would you prefer I just send details?" |
Pro Tip
"Send me info" is usually a brush-off. Push gently for a call: "I can send info, but honestly a 15-minute call will tell us both pretty quickly if this is even worth exploring. Would [day] at [time] work?"
Red Flags to Disqualify
Stop and Disqualify If You Hear:
- "What's your cheapest option?" → Price shopping, not value buying
- "We have an IT guy" → No need for us
- "We're a startup" / "Just launched" → Too early, can't afford
- "I need to talk to 5 other vendors" → Comparison shopper
- "Can you just do one small thing?" → Not a fit for managed services
- Insurance agency → High churn, price sensitive industry
Disqualifying fast is a skill. Every hour spent on a bad prospect is an hour not spent on a good one. If they show red flags, politely close the conversation and move on.
Weekly Rhythm
| Day |
Focus |
Key Activities |
| Monday |
Fresh Start |
Review pipeline, plan week, heavy research & list building |
| Tuesday |
Outreach Push |
Maximum new outreach—LinkedIn + email blitz |
| Wednesday |
Follow-Up Day |
Heavy follow-ups on all sequences, respond to all replies |
| Thursday |
Outreach Push |
Another round of new outreach to fresh prospects |
| Friday |
Clean Up & Report |
Final follow-ups, update CRM, submit weekly report |
Friday Report Template
Weekly SDR Report - [Date Range]
Meetings Booked This Week: [X] (Goal: 5)
Activity Metrics:
• New prospects researched: [X]
• LinkedIn requests sent: [X]
• Emails sent: [X]
• Follow-ups completed: [X]
• Replies received: [X]
Meetings Detail:
1. [Company] - [Contact] - [Date/Time] - [Industry]
2. [Company] - [Contact] - [Date/Time] - [Industry]
...
Pipeline Notes:
• Hot prospects for next week: [list]
• Challenges/blockers: [any issues]
• What worked well: [learnings]
Handoff to Sales
When you book a meeting, you need to give Sales everything they need to show up prepared:
| Info to Provide |
Where to Find It |
| Company name & website |
LinkedIn / research |
| Contact name, title, email, phone |
LinkedIn / email signature |
| Company size (employees & revenue if known) |
LinkedIn / website / research |
| Industry |
LinkedIn / website |
| Pain points mentioned |
Your conversation notes |
| How they heard about us / why they took the meeting |
Your conversation notes |
"It's a numbers game. Consistency beats cleverness."